Refund & Cancellation Policy

1. Withdrawal Before Allotment

• Where an Applicant withdraws an application before issuance of the Allotment Letter, the amount paid shall be refunded after deduction of a reasonable administrative processing charge of ₹10,000, together with any bank or gateway charges actually incurred.

2. Unsuccessful or Non-Allotment Cases

• Where an application does not result in allotment — whether because it is rejected, because the preferred plot category is exhausted, or because the Developer declines to proceed — 100% of the amount paid shall be refunded within 30 to 45 days of such decision, without any deduction, to the original source account.

3. Cancellation by the Applicant After Allotment

• Cancellation must be requested in writing by the Applicant (and all co-applicants) together with the original Allotment Letter, payment receipts and bank details.
• The Developer may forfeit the earnest money, not exceeding ten per cent (10%) of the Basic Sale Price of the plot, in line with the prevailing regulatory and judicial position on reasonable forfeiture.
• Interest accrued on delayed instalments, brokerage paid, and any statutory amounts already deposited with the Government — including GST, stamp duty and registration charges — are not refundable.
• The balance is refunded within 30 to 45 days of confirmation of cancellation and completion of verification, only by NEFT, RTGS, demand draft or cheque in the name of the first Applicant, to the original source account.
• Where cancellation follows execution of a registered Agreement for Sale, the terms of that Agreement shall govern in preference to this clause.

4. Cancellation by the Developer for Applicant Default

• Where the Applicant fails to pay any instalment or statutory charge within the stipulated period, the Developer shall issue a written notice granting not less than 30 days to remedy the default. If the default is not remedied, the allotment may be cancelled and the amounts refunded after the deductions set out in Clause 3, and the plot may be re-allotted.

5. Cancellation or Non-Delivery by the Developer

• Where the Developer is unable to allot the plot or to hand over possession of the developed plot as committed, the Applicant shall be entitled to withdraw and receive a refund of the entire amount paid, together with interest at the rate prescribed under the RERA Act, 2016 and the Haryana rules made thereunder, in accordance with Section 18 of the Act and the terms of the Allotment Letter or Agreement for Sale.

6. Mode & Timeline of Refund

• All refunds are made only to the original source account of the first Applicant. Refunds to third-party accounts are not permitted.
• The refund timeline runs from the date of confirmation of cancellation and receipt of all required documents, not from the date of the initial request.
• Any refund delayed beyond the timelines stipulated in the Allotment Letter or Agreement for Sale shall carry interest at the RERA-prescribed rate, where applicable.

7. Taxes & Statutory Deductions

• GST already deposited with the Government is refundable only to the extent that credit or adjustment is available to the Developer under the GST law. Stamp duty, registration fees and TDS already deposited are recoverable by the Applicant only from the relevant authority in accordance with the applicable law.

8. Dispute Resolution

• Disputes shall first be attempted to be resolved amicably between the parties. Unresolved matters may be referred to the Adjudicating Officer, HARERA, Gurugram, and thereafter to the competent courts at Gurugram, Haryana.

• Office Address: Ground Floor, 10A, Park Centra Building, Near Star, Sector 30, District Gurugram, Haryana – 122001
• Phone: +91 89202 00003
• Email: info@deendayalpataudi.com